Shipping policy

We process orders Monday to Friday. Within 72 hours after your order payment is successfully made, we will process your order and arrange for shipment from the warehouse and ship it on the first day after the processing date. Please note that we do not ship on weekends. Shipping time: 20-30 business days (excluding order processing time) We will email you the tracking number within 72 hours. Due to the large number of orders during the event, the shipping time is longer, but don't worry, I believe you will be very satisfied with the goods you receive Email: [email protected]

Shipping Method	Shipping Time
Standard Shipping	25 business days

NOTE

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. 

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

If you don’t receive our Customer Service team’s response for an extended period of time (24 hours on weekdays, 48 hours on weekend), please check your Contact email’s Spam folder. Our emails may have been filtered incorrectly by your email server/provider.